The magazine tweeted to its followers yesterday asking for people’s experiences.
— TheEDGE Qatar (@TheEdgeQatar) September 11, 2012
The discussion appears to have struck a nerve with Qatar’s residents, who seem to have grown weary of mediocre customer service from many of the country’s companies.
@theedgeqatar Customer Service in general sucks in Qatar. We all know that. Its a combo of unhappy workers and lack of accountability.
— Great Doha Find (@GreatDohaFind) September 12, 2012
There was debate over the kafala system, and whether it plays a role in the demoralisation of staff:
— Jody Ryan (@jodygryan) September 11, 2012
@shabinakhatri Why should local companies allow employees to change their job, when they are on a signed contract? That’s just too greedy.
— The Qatar Business (@TQB___) September 11, 2012
Banks and telecoms seem to be the topic of many responses so far:
— Brady Creel (@bradycreel) September 11, 2012
— Jody Ryan (@jodygryan) September 12, 2012
Do you have a story about customer service in Qatar, good or bad?
Tell us about it!
Credit: Photo by Vertical Pharmacy