Customers who have bought HYBY, LOCK or RINNA ceiling lamps from IKEA in Qatar have been asked to uninstall them and bring them back to the store for a refund.
— وزارة التجارة والصناعة (@MOCIQatar) February 29, 2016
In a statement, IKEA said that it has received reports from customers about falling lamps, which have resulted in injuries, including someone who needed stitches.
“IKEA takes product safety very seriously. All our products are tested to and comply with applicable testing standards and legislation. In spite of this we have received reports that LOCK and HYBY ceiling lamps have fallen. In order to safeguard customers and avoid further incidents we are recalling the products for a full refund.”
A receipt is not required to receive the refund.