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Sunday, June 20, 2021

Two injured after Landmark Mall ceiling collapses in Qatar

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Large sections of plaster from Landmark Mall’s ceiling collapsed last night, injuring some shoppers.

The incident took place in a particularly busy part of the mall, near the entrance to the food court and children’s play area, and outside of Argo Tea Cafe and Starbucks Cafe.

Ahmed Hassna, security manager, told Doha News that two people were injured – a woman was hit on the shoulder by some of the plaster and a baby was hit on the hand. They were taken by ambulance to Hamad Hospital but discharged within hours, he added.

Speaking to Doha News, Emma Louise Kennedy, who was at the mall at the time of the accident, said:

“When I was walking out (of the mall) the fire alarm started. I started to run out but no one even moved. Everyone seemed to make their way to where the accident was.”

Her sister, Anna Kennedy, said she was walking out of the food court when she heard a loud crash:

“People began to run over and I started to see children crying so I ran over. There was a lot of debris on the floor and people were watching over from Opera cafe. I don’t believe anyone was hurt, not that I had seen. I think people had just got a fright. The security were great, they got everyone away from the area and were quick in doing so. Then the alarms went off and everyone was ushered out of the mall.”

She added that an entire ceiling panel had fallen down, from Haagen Dazs to Argo Cafe.

Landmark Mall this morning.
Landmark Mall this morning.

The mall was operating normally this morning. Parts of the affected area were closed off, but the floor was clean of any debris.

Several security guards were on the scene, preventing visitors from taking photos.

According to one guard, the Ministry of Municipality and Urban Planning would be visiting the mall today to inspect the decorative plaster and the false ceiling that collapsed.

Hassna said the plaster was about 14 years old.

Safety questions

This is the second time Landmark has seen such an accident in recent years.

Ceiling collapse at Haagen Dazs in Landmark Mall in April 2013
Ceiling collapse at Haagen Dazs in Landmark Mall in April 2013

In April 2013, the ceiling at the Haagen Dazs ice cream shop in Landmark Mall caved in. In part because the incident happened early on a weekday morning, no one was injured.

No official statement was made about what happened, but the shop was closed for several months for renovations before reopening.

Photos of last night’s incident, which Anna Kennedy said took place around 8:45pm, quickly went viral online.

The collapse has apparently sparked renewed questions about mall safety in Qatar.

Landmark has the same ownership as Villaggio Mall, where a deadly fire killed 19 people, including 13 children, in May 2012.

A Doha court convicted the mall’s chairman and general manager of involuntary manslaughter in those deaths due to safety breaches, but the case is now in appeals.

On Twitter, the Ministry of Interior said that Civil Defense was acting to ensure safety after last night’s accident:

Thoughts?

92 COMMENTS

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Cat Neep
Cat Neep
6 years ago

It happened around 8:35 and not 10 so it was very busy. The ceiling collapsed without warning and stirred up a lot of dust. I didn’t notice any adults hurt, but a baby carrying basket was overturned and a dad rushed the baby inside the tea shop. Hope the baby came out ok! Most of the people started to congregate just under the rest of the ceiling that had not yet collapsed and were gawking. The security guards were slow to cordon off the area and people were still allowed to go there a minute or two after the collapse. In fact, the guards were just using the few benches they found around to keep people out! As I left the mall a minute or so after the collapse, the evacuation alarm was sounded. Scary that no immediate response procedures are still in place despite the numerous incidents. That minute or two was enough for the rest of the ceiling to cave, possibly hurting dozens of people in the process.

Guest
Guest
6 years ago

Poor building construction indeed.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Guest

Nope not bad at all , Mall was built before the rush and shady sub contractors

Ben
Ben
6 years ago

Classic Qatar mentality, “if an alarm goes off you must instantly rush to the scene, stand in big groups, stare at the damage and the injured whilest impeding the emergency personnel who are trying to help those in need”

Matt9005
Matt9005
6 years ago
Reply to  Ben

It’s not just Qatar mentality. Its what we all do. I bought a smartphone so I could report such incidents and update my status and post a pic to Instagram and go all #OMG #Qatar #ceilingfall #LandmarkMall #injured #badsecurity #nevergoingthereagain etc. The only real difference of course being the security personnel is more effective and well-trained in other countries in keeping people away.

Deepak Babu
Deepak Babu
6 years ago
Reply to  Matt9005

Spot on.

Guest
Guest
6 years ago
Reply to  Matt9005

Actually it’s human nature. its called the ‘bystander’ effect.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Ben

Classic Mentality for all human beings dont shove it on Qatar populace ..

Amber
Amber
6 years ago
Reply to  Ben

Actually it’s human nature. its called the ‘bystander’ effect. It’s quite normal for people to stand by and do nothing.

Jaded
Jaded
6 years ago

Incredible, how cheap and crappy must the building quality be to fall apart after so few years. The same could happen in other buildings under construction now, where the only objective seems to be cheap cheap cheap

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Jaded

few years? it is 15 years .. lack of maintenance yes but not poor quality

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

If you think 15 years is a lot for such a building, that’s a problem, even if maintenance wasn’t great

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Jaded

as i said above Lack of maintenance yes 🙂 , any super high quality in Qatar environment or in middle east in general needs special maintenance than other countries

Bo
Bo
6 years ago
Reply to  Jamal Al-Yafei

You seem very insistent that there has been a lack of maintenance – can i ask how you know that it hasn’t been maintained in 15 years? Do you know if the contractor has a maintenance clause in their contract? Has no maintenance been undertaken throughout the building, or just the ceilings?
Can you also advise me of the maintenance of the other malls in Doha – i’m planning on vising City Centre this weekend – do you know when it was last maintained?

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Bo

depends on which group or company that operates City center 🙂

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

Ok, you know best, it’s amazing quality and only problem is lack of maintenance

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Jaded

the part which fell is plaster , even in my home plaster cracks and falls .. oh wait my home is cheap i guess…

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

yes must be very cheap, best to get out of there asap before it collapses

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

We’re not talking about paint chipping but a portion of the ceiling falling off! Super high quality indeed

sadam
sadam
6 years ago
Reply to  Jamal Al-Yafei

How do you MAINTAIN a CEILING?!

Jaded
Jaded
6 years ago
Reply to  sadam

Sadam, please, don’t argue with experts, the ceiling is super high quality, it just wasn’t maintained, that’s all we need to know

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Jaded

AeroFoiler answered it 🙂 no need for your sarcasm mr.Jaded

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

Just Jaded, no need for formalities

sadam
sadam
6 years ago
Reply to  Jaded

it’s not about maintaining the ceiling, it’s about maintaining the integrity of the structure. Aerofoiler has the perfect response..” but if you start out with good material and building quality you don’t expect a part of the ceiling to come off even after 8 or 15 years, and I’m not talking about paint, but a chunk of the structure”

Althani
Althani
6 years ago
Reply to  Jaded

You an expert? Hahahahaha

Jaded
Jaded
6 years ago
Reply to  Althani

No, silly, Jamal is the expert. Duh.

Althani
Althani
6 years ago
Reply to  Jaded

Oh cool

aerofoiler
aerofoiler
6 years ago
Reply to  sadam

By carrying out regular checks of the building infrastructure, but unfortunately that’s not the trend here.

The villa that I stay in for the last 8 years has paint peeled of on the outside. When i moved in it was brand new. But the owner doesn’t understand that more than the aesthetics, it is the life of building which will be prolonged if keeps the paint intact, as it is waterproofing the building structure.

Jaded
Jaded
6 years ago
Reply to  aerofoiler

that’s all well and fine, but if you start out with good material and building quality you don’t expect a part of the ceiling to come off even after 8 or 15 years, and I’m not talking about paint, but a chunk of the structure

outdoorsboys
outdoorsboys
6 years ago
Reply to  Jamal Al-Yafei

15 years is nothing at all. My house in the UK was 150 years old, with original ceilings. This is down to shoddy workmanship, incorrect specifications and employing unqualified labourers

Elusive Snake
Elusive Snake
6 years ago
Reply to  Jamal Al-Yafei

Unless you are an expert and have been exposed to a number of construction sites in Qatar, you cannot be the judge of the quality of the structures here. You will be appalled. Some structures may “appear” to look good on the outside but quality….yes they are really POOR!!!

Elusive Snake
Elusive Snake
6 years ago
Reply to  Jaded

Talk about ticking time bombs…They employ a few good and qualified professionals but they are outnumbered by lazy idiots running construction sites. Add poor planning, sub-standard materials, cheap unqualified labor and voila! Disaster!

Guest
Guest
6 years ago

Consultant and Contractors or sub-contractors should be given disciplinary action…and the owner should impose penalty damage to responsible contractors!

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Guest

owner fault yes for not maintaining but not Contractors .. building is 15 years old ..

Omar
Omar
6 years ago
Reply to  Jamal Al-Yafei

Did you see the Sheraton Post Office ceilings falling off? 🙂

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Omar

why did you think they closed post office parking lot ?
the answers here really amuses me ..

Guest
Guest
6 years ago
Reply to  Jamal Al-Yafei

FYI this is newly built…that was MEXX before..owner has no liability for the damage but the contrator has full liability even they handover to the onwer…

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Guest

Get your information CORRECTLY MEXX OR NOT the Building was built in year 2000 and had several expansions , its not new building ..

Jon
Jon
6 years ago
Reply to  Guest

Construction contracts have a defects liability period following handover usually of 400 days so it would depend when this ceiling was installed and if it was still within this period.

Guest
Guest
6 years ago
Reply to  Jamal Al-Yafei

Jamal Al Yafei are you an Architect or Engineer?

Omar
Omar
6 years ago
Reply to  Guest

He’s from mall management I suppose 😀

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Omar

i wish i was from mall managment at least i would live a luxurious life

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Guest

i don’t need to be neither of those to provide you information available from the owner group website …

http://www.landmarkdoha.com/en/about

under a landmark in Doha History

Bursin
Bursin
6 years ago

I’m sure if there is someone to blame they and the mall owners will be held accountable and be punished accordingly in qatar’s efficient judicial system.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Bursin

well said Bursin , its for sure the owner fault … at least you are one the people who know what they are talking about ..

MIMH
MIMH
6 years ago
Reply to  Bursin

Yep, they can add another sentence onto the six years he already received for the villagio fire

Yacine
Yacine
6 years ago

Thanks Dohanews for letting us know that it is the same management as Villagio. It says a lot about competition and monopoly rules in this country 🙂

Saeed Ahmad Khan
Saeed Ahmad Khan
6 years ago

That’s it. I will never ever go to villagio and landmark mall. Any other malls owned by the owner of these 2 malls.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago

well said , we need more people to really boycott rather than saying and going there 🙂

i second your statment , im boycotting both Landmark and villagio & any other store owned by that company .

outdoorsboys
outdoorsboys
6 years ago
Reply to  Jamal Al-Yafei

You will be hurting all the staff who work there, all the businesses there, all the owners of franchises, not the owners of the Malls- they still receive the rents.. I understand your attitude, but making your voice heard in media is a far better way, write to the Ministry, write to Civil Defense.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  outdoorsboys

yes and those shops should care for thier staff lives and safety , goverment wont move if there is not enough pressure from tenants ..

Elkhorn
Elkhorn
6 years ago
Reply to  outdoorsboys

True that we’ll be hurting the staff who works there… but do you gamble your life and health, or your family, against the well-being of others who are being paid for it. The owners have to realize that they need to protect the safety of their shoppers in their malls – or face the repercussion.

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago

As Brother Saeed Ahmad Khan said , we should really Boycott that company and at least show solidarity to other companies to take saftey seriously .

i am as one will boycot Landmark / Villagio from now on ..

Jaded
Jaded
6 years ago
Reply to  Jamal Al-Yafei

Ok, so which malls do you represent so we can be sure to go there

Jamal Al-Yafei
Jamal Al-Yafei
6 years ago
Reply to  Jaded

i dont represent any malls , if i do , i wont be even here 🙂

Althani
Althani
6 years ago
Reply to  Jaded

LOL your such a troll

Saeed Ahmad Khan
Saeed Ahmad Khan
6 years ago
Reply to  Jamal Al-Yafei

I don’t want to boycott it. But it’s my personal comment for the safety of my wife and baby. Boycott and you still see plenty of visitors who still go to these malls. Those who are concerned about the safety will avoid going. I want to know 2 things. 1) which other malls do these owner own and 2) how many such buildings are there in qatar with poor construction.

Doha news revert back please.

SokhnaFan2010
SokhnaFan2010
6 years ago

Yes Doha news, please do a complete structural survey of every building in the country. Update us on a regular basis (with pics) should you find any offenders. By tomorrow latest. Once that’s done, follow that with an ownership listing of every mall so you can go around and knock on the doors of those individuals and check them too. Best stick with McN’s comment, at least that makes sense. Much more dangerous to get in your car every day than ever it would be to stroll in a mall.

Susan
Susan
6 years ago

It’s pretty alarming that in the last several years there have been more than a few significant construction-/not being up to code-problems with various public buildings here in Doha. This is not an isolated occurrence, and everyone should be concerned about that.

A_qtr
A_qtr
6 years ago

1. Villago and Landmark is owned and managed by the same person. ارواح عيالنا مو لعبة بيدكم…

2. Why on earth do people take pictures and videos instead of evacuating.

Coco
Coco
6 years ago
Reply to  A_qtr

Google translate bounced back with “Mo souls iPedro game in your hands”…

A_qtr
A_qtr
6 years ago
Reply to  Coco

Our children lives are not for you to comprimise .. Basically

Coco
Coco
6 years ago
Reply to  A_qtr

Thank you.

Abdulrahman
Abdulrahman
6 years ago
Reply to  Coco

“Our children’s souls are not toys in your hands”

shaima
shaima
6 years ago
Reply to  Coco

it translates as “our children’s souls are not a game in your hands”
I couldn’t have put it better myself, it would make a great hashtag to get the government listening on what needs to be done!

DJ25Q
DJ25Q
6 years ago
Reply to  Coco

” our children’s lives are not a toy in your hands”

SokhnaFan2010
SokhnaFan2010
6 years ago
Reply to  A_qtr

Same reason why 99% of drivers slow down to stare at a roadside accident…………………….morbid curiosity to hopefully see something shocking.

Huzz
Huzz
6 years ago
Reply to  SokhnaFan2010

As it happens on my way to work yesterday there was a Karwa bus broken down in the hard shoulder of D ring. The LC in front of me drove into the back of a Prado when they slowed down to look at the bus.

Coco
Coco
6 years ago

While there is no certain way of “checking” every building in Qatar, I guess it’s safe to assume that if it’s a couple of years old it should be replaced. Perhaps having ready made malls standby and wheel them into position is a safer approach. Given the amount of money owners invest in these buildings perhaps more involvement in the process would limit the “corner cutters”.

McN
McN
6 years ago
Reply to  Coco

There is a way of checking, that is by having a proper facilities management team employed by the owners to check their buildings thoroughly on a very regular basis. It’s good business sense, not only to keep the public safe, but also to avoid costly compensation claims and the bigger repair bill that comes with any kind of building failure.

Mmm
Mmm
6 years ago

The collapse happened at 8:35 my brother was on his way to get food while me and my mum were at carrefour and the celling almost hit him as he ran ,this really makes us question safety at doha malls

terracotta
terracotta
6 years ago
Reply to  Mmm

if you are afraid of the safety, dont go.

Saeed Ahmad Khan
Saeed Ahmad Khan
6 years ago

Court convicted them but still the malls run. If more such worse incident what next then for these Richie rich. Close down is the solution.

Paul
Paul
6 years ago

If you pay peanuts you get monkeys! (Though I doubt contractors are being paid peanuts..)

Elusive Snake
Elusive Snake
6 years ago
Reply to  Paul

Some don’t pay peanuts but employ monkeys though 😛

AEC
AEC
6 years ago

Why is everyone so worried about the malls when the roads are so dangerous?

Jaded
Jaded
6 years ago
Reply to  AEC

because you’d like to think that if you make it to the mall alive you should be safe there

AEC
AEC
6 years ago
Reply to  Jaded

Yeah – but I’d like to think the same about the roads!

Bornrich
Bornrich
6 years ago

Public opinion on safety at Qatar’s Malls has now reached a ceiling. (Sorry, couldn’t resist).

I wish those who were injured a speedy and complete recovery.

Del
Del
6 years ago

Actually parts of it began to fall near the elevator beside the Virgin store – a month ago.
If plaster begins to crumble like that it is only a matter of time before it falls away so not really surprised.
(You don’t have to work in construction to know that’s how fragile plaster is)
Truth is if management were made aware of this a month ago it should have been fixed immediately but instead it has to come to this for somebody to take notice…
Shame it always has to result in somebody injured for it to be taken serious.

McN
McN
6 years ago

I’m a Chartered Building Surveyor, this should never of happened. With proper maintenance and ongoing defect diagnosis, this ceiling would never have come down. If you know (as the management did know) that part if the ceiling was failing in another part of the mall, the first thing you ought to do is inspect the rest of the ceilings throughout to check their condition. Had they done this, then they would have identified the problem and taken the defective ceiling down before it collapsed or blocked the area off.
I’m my personal opinion, the manage my are at fault as they had a heightened duty of care to their customers the moment they knew the ceiling elsewhere was defective a month ago, yet they did nothing.

Del
Del
6 years ago

Truth is something really bad is coming this way – and it will be highlighted all over the world.
Not sure what of course (I’m not a fortune teller) but something is coming and it is going to shock the world.

It will shame Qatar into action and we will all applaud how great changes were made as a result but say that to the poor people who will pay the price (usually with their lives) and it will soon be brushed under the rug.

Regarding my previous comment – You are right McN – I should have notified somebody but then again that’s not for me to say and I would have only been dismissed for making such a “ridiculous” comment/statement to the management.
Then again if I had to wait for somebody to tell me I was not doing my job correctly well I wouldn’t be here.
Imagine a pilot in midair or a surgeon mid surgery ignoring their post and responsibilities to the people who depend on them.

Every education system across the world still has to implement a new form of exam – I call it the “Common Sense” exam – if people fail it they should be culled, you may be surprised by how many people would fail it.

Remember the clothing factory collapsing in Bangladesh a few months ago, the same will happen here.
I work in a building that was built 4 years ago and every floor is filled but the irony is they are still building it over and over again (oh sorry “maintaining it”) because it wasn’t done the first time.

I imagine in 2030 the “unveiling of Qatar’s vision” to the world – the big turn out, the applauding fans and back clapping, the over sized scissors to cut the maroon ribbon and just then the entire Doha skyline collapses.
Don’t get me wrong, I love Qatar but my confidence is starting to fade, shame really.

greylag
greylag
6 years ago

Structures such as this were never properly inspected for quality when they were built. What type of plaster was used, what type of water used to mix and apply it, etc. Nowadays after a few such incidences, buildings are better, but due to the building boom, compounds and villas are still being rushed into sevice. There are still too few inspectors qualified to inspect these buildings on an ongoing basis.

The Reporter
The Reporter
6 years ago

In the Middle East building elements and fittings are subject to enormous strains from the range of temperatures they are subjected to, and which can impact on their stability, especially so if the fixings are not designed to take it into account. On the other hand it could have just been inadequately designed and constructed.

terracotta
terracotta
6 years ago
Reply to  The Reporter

There are buildings which are more than 30 years old here. The quality of them surpasses the so called super luxurious apartments being built nowadays

Anon
Anon
6 years ago

I don’t do religion, so DohaNews Muslim friends please help….do Muslims believe that God willed the ceiling to collapse, or do they believe that it was God’s will for the people to be injured? If so, surely an omnipotent creator of the universe could at the very least deal with occasional ceiling maintenance? Or is it too distracted with cartoons at the moment?

DJ25Q
DJ25Q
6 years ago
Reply to  Anon

Congratulations! your intellect seems far above your peers. As you don’t do religion, why would you bother about God’s will?
You’ll find the answer eventually, but it maybe too late, as you seem to be too distracted to notice that God exists.

Anon
Anon
6 years ago
Reply to  DJ25Q

I was hoping for a few more specifics about God’s will to be honest, DJ25Q…..by the way, which God? There seem to be lots of them….very confusing.

http://www.godchecker.com/

Althani
Althani
6 years ago
Reply to  Anon

Ouch your words hurt my religion

Daniel Schriefer
Daniel Schriefer
6 years ago

This shouldn’t be posted under “Life”. This should be posted under “Death”.

Althani
Althani
6 years ago

That is so stupid

Althani
Althani
6 years ago

I hope this gets patched up soon and we can carry on with our lives :((

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