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Saturday, September 18, 2021

New customs law requires ID for shipments: Aramex


A new customs law in Qatar requires all shipments coming into the country to be cleared and processed with a National ID or Passport, according to delivery company Aramex.

This means that courier companies such as Aramex, UPS and DHL have to keep customers’ IDs on file in order to get their packages into the country. 

The global shipping firm has been responding to somewhat irate customers on its @ShopandShip Twitter account, trying to explain why the delivery of packages is being delayed:

Aramex is allowing customers to upload their ID or Passport copy online. But while the new customs law is being implemented, it appears all shipments have been put on hold:

Although Aramex is assuring customers it shouldn’t take long to get packages moving again, it’s apparently also offering this advice:

Users of other delivery services, including UPS, have also complained of delays. Have you been waiting for a package that hasn’t shown up?

UPDATE: Aramex now says packages should be cleared with the next two days:

Credit: Photo by Miskan

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