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Wednesday, January 26, 2022

Qatar Women’s Hospital warns of delays as it moves to e-filing system


Officials at one of Qatar’s busiest hospitals are warning of longer wait times over the next few weeks as they prepare to transition away from paper-based patient records.

When its system goes live tomorrow, the hospital will join a handful of other facilities here in which doctors can access patient records through a computer, instead of a file cabinet.

The benefit of having an electronic file is that records could be shared more easily between healthcare providers, so that new patient histories don’t have to be taken during each visit.

But setting up the system will likely take time at Women’s Hospital, which sees about 500 out-patients daily and handles some 18,000 births a year.

Appointment delays will stem from a few factors, officials said. Firstly, appointments are expected to run a bit longer due to the extra time needed to register each patient into the system.

Additionally, staff will be getting acclimated to using the new electronic records.

The Peninsula reports that Women’s Hospital may cope with delays by shifting some outpatients to Al Wakrah or Al Khor hospitals. However, the emergency services at Women’s Hospital are expected to remain unaffected.

The newspaper quotes Dr. Nish Patel, Chief Executive Officer of Women’s Hospital, as saying:

“We have started contacting patients who have appointments for next week to keep them informed that they may experience some delay. The weekend is going to be crucial and everything will be back to normal in the second week.”

Healthcare improvements

Women’s Hospital is the latest public healthcare facility in the country to move over to a new Clinical Information System (CIS).

Al Khor Hospital and Al Daayen Clinic implemented the system earlier this year, and Al Gharafa Primary Healthcare Center and Al Gharafa Walk-In Center adopted it last month, Hamad Medical Corp. said in a statement.

Record digitization is part of Qatar’s National Health Strategy – a five-year plan that goes from 2011-2016.

It outlines several ways that the country can work to cope with increasing demand and pressure on health services. According to one recently released report, Qatar’s healthcare sector is one of the fastest growing in the region.

Earlier this year, the Supreme Council of Health (SCH) announced that it was rolling out an electronic birth certificate process across public hospitals here, in which parents could apply for the documents inside the hospital in which their children were born, instead of going to the SCH.

In another effort to reduce paperwork and improve patient care, the SCH is also talking about rolling out a national e-complaint system. Under this online service, patients could report medical errors or grievances for investigation.



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Mohamed Moghazi
Mohamed Moghazi
7 years ago

Publishing Hamads’ staffs photos without their permission is illegal and unprofessional, they are not even women’s Hospital staff, you copied the photo from HMC Facebook page, this head nurse can sue you with single screen shoot.

7 years ago

Have you ever read Facebook Privacy Policy?

Osama Alassiry
7 years ago
Reply to  Rien

“Anything you post on Facebook is the private property of Mark Zuckerberg and he can do what ever he wants with it”?

7 years ago

Ha, yeah, good luck with that one. Unprofessional maybe, but illegal? By whose laws? HMC chose to make the images of their staff available on a foreign website – facebook – and submit themselves to the terms of use adjudicated by law outside of Qatari jurisdiction. There are jurisdictional issues, it was copied from one American website to another. What makes you believe Qatari law has any jurisdiction? You may have a valid argument about lifting images from FB, but suing? Not going to happen, particularly with costs in the US justice system.

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