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Friday, September 17, 2021
Tags Customer service

Tag: customer service

Qatar authorities come down hard on car dealerships for service delays

The Consumer Protection Department has fined seven service centers after getting complaints about long delays in repairs and poor after-sales service.

Customers bemoan service in Qatar

Many customers in Qatar are treated badly by companies because staff lack training, are demotivated, and are often discriminatory, the Peninsula argues today.

‘Create happy experiences for customers. Now there is a thought’

In a column for the Edge Magazine, a brand consultant argues that banks must do more to serve customers in Qatar - especially because competition here is so fierce. His advice appears to extend to other industries for which customer service is key.
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